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Lifetime Protection

We build our wallets to last. If something fails, we will make it right.

What is Lifetime Protection?

Every Sekage product is covered for as long as you own it. Defects and accidental breaks are both covered. If it breaks while you're using it, we cover it.

Product Coverage
Wallets and accessories Lifetime
Tracking Card (card body) Lifetime
Tracking Card (battery) 1 year from purchase

What is covered?

  • Manufacturing defects in materials and workmanship, for the life of the product.
  • Defects that appear during normal, everyday use.
  • Accidental breaks that happen while you're using the product.

What is not covered?

  • Normal wear and tear, including fading, softening and patina.
  • Scratches, scuffs and cosmetic marks.
  • Damage from misuse or abuse.
  • Loss or theft.
  • Modifications or repairs made by anyone other than Sekage.
  • The Tracking Card battery after its first year.

What will you do if something is covered?

We will repair it. If we cannot repair it, we will replace it with the same item or a comparable one.

How do I make a claim?

  1. Email orders@sekage.com.
  2. Include your order number (or order confirmation email) as proof of purchase.
  3. Attach clear photos of the product and the defect or break.
  4. We will review your claim and reply with next steps.

Good to know

  • Lifetime Protection is separate from our 30-day returns. Changed your mind within 30 days of delivery? See our Returns Policy. If a defect or break happens after that, Lifetime Protection applies.
  • Coverage applies to the original purchaser.

Ready to start a claim?

Email orders@sekage.com and we will take it from there.

Lifetime Protection is in addition to, and does not affect, any rights you have under applicable consumer law.